13bdbajee's Privacy Policy
Your personal information is completely safe with us — this policy describes in detail how we collect, use, and store your data.
13bdbajee is a trusted online betting and casino platform in Bangladesh. We place the highest priority on protecting the privacy and personal information of our users. In this privacy policy, we clearly explain what information we collect, why we collect it, how we use it, and what your rights are. Contact us for any questions.
Data Collection
We collect various types of information in order to provide our services. This information is gathered from the different sources described below:
1.1 Information You Provide
When you register or create an account on 13bdbajee, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Current address
- Payment-related information (such as bKash, Nagad, Rocket, or Upay account numbers)
1.2 Automatically Collected Information
When you use our platform, we automatically collect certain technical information:
- IP address and device information
- Browser type and operating system
- Login and logout times and dates
- Gaming activity and transaction history
- Data collected through cookies and similar tracking technologies
1.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may sometimes collect additional information through trusted third-party service providers.
Purpose of Data Use
Information collected by 13bdbajee is used for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Completing registration, verifying accounts, and keeping them secure. |
| Financial Transactions | Processing deposits and withdrawals, and maintaining transaction records. |
| Customer Support | Resolving issues and providing assistance via 24/7 live chat. |
| Security Assurance | Preventing fraud, money laundering, and other illegal activities. |
| Service Improvement | Analysing user experience to improve the quality of the platform. |
| Legal Obligations | Complying with applicable laws and regulations and meeting the requirements of regulatory authorities. |
Data Sharing and Disclosure
13bdbajee never sells your personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:
- Service Providers: With trusted partners for payment processing, identity verification, and technical infrastructure management, who are bound by strict confidentiality agreements.
- Legal Requirements: In response to a court order or a lawful request from a competent authority.
- Fraud Prevention: To assist relevant agencies in investigating cybercrime or financial fraud.
- Business Transfer: In the event of a merger or acquisition, subject to the terms of this policy being maintained.
Outside of the above circumstances, your information will not be disclosed to any third party without your explicit consent.
Data Protection and Security
We apply industry-standard technical and organisational measures to keep your personal information secure:
- SSL Encryption: Our entire platform uses 256-bit SSL encryption technology, which keeps all your data transmissions secure.
- Secure Data Storage: Your information is stored in encrypted form on secure servers.
- Access Controls: Only authorised personnel can access your information, and they are bound by strict confidentiality rules.
- Regular Security Audits: The security of our systems is regularly tested and reviewed.
- Two-Factor Verification: Two-step security is available to prevent unauthorised access to your account.
Although we take the utmost precautions, no digital system is 100% secure. We are committed to acting quickly in the event of a data breach.
Cookie Policy
The 13bdbajee website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
5.1 Types of Cookies
- Essential Cookies: Essential for the core functionality of the site — used to maintain login sessions and security.
- Performance Cookies: Help analyse which parts of the site are used most.
- Preference Cookies: Remember your language and display preferences.
You can control or reject cookies through your browser settings. However, disabling certain cookies may limit some functionality of the site.
Data Retention Period
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
- Active Account Data: Retained for as long as the account remains active.
- Transaction Records: For the period prescribed by legal and financial regulations.
- After Account Closure: For a specified period to meet applicable legal requirements.
Once the specified period ends, we securely delete or anonymise your information.
Your Rights
As a user of 13bdbajee, you have the following rights. Contact us to exercise these rights.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request correction of any information we hold that is inaccurate or incomplete.
Right to Erasure
The right to request deletion of your personal information in certain circumstances (within the limits of legal obligations).
Right to Restrict Processing
You have the right to request that the use of your information be restricted in certain cases.
Data Portability
You have the right to receive the information you have provided in a structured, commonly used format.
Right to Object
You have the right to object at any time to the use of your information for marketing purposes.
Protection of Minors
13bdbajee provides services only to those aged 21 and above. We do not intentionally collect any information from minors. If we become aware that someone has registered in violation of the age limit, we will immediately close that account and delete all associated information.
If a parent or guardian suspects that their child has registered on our platform, please contact us.
International Data Transfer
To operate our services, your information may be processed on servers located outside Bangladesh. In such cases, we ensure that:
- Data transfers are made only to countries or organisations with adequate protection measures in place.
- All third-party partners provide a level of protection equivalent to this privacy policy.
- Data is transferred in encrypted form.
Third-Party Links
Our platform may contain links to third-party websites. These websites have their own privacy policies and we are not responsible for them. We recommend reading the privacy policy of any third-party site before visiting it.
Changes to This Policy
13bdbajee reserves the right to update this privacy policy at any time. If any significant changes are made, we will:
- Update the date on this page.
- Notify registered users by email.
- Display a notice on the platform.
Continued use of our services after any changes will be considered as your acceptance of the new policy. We therefore recommend visiting this page regularly.
Responsible Gaming and Data
We support responsible gaming. Information related to it — such as self-imposed limits, self-exclusion requests, and account activity data — is stored with special care. This information is used solely for the purpose of managing responsible gaming measures.
To learn more about responsible gaming, visit our Responsible Gaming page.
Have a question about your privacy?
Our support team is available 24/7. For any questions or requests, contact us directly via live chat or write to us by email.
Contact Information
For any questions, requests, or complaints regarding this privacy policy or your personal information, contact us through the following:
Live Chat
24/7 support in Bengali — the fastest way to get a response.
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